Returns & Exchanges

At THE SKI MONSTER, we want to ensure you are completely satisfied with your gear. If your equipment or apparel isn't the perfect fit, you can return or exchange unused items within 30 days of purchase.

1

Check Eligibility

Ensure your items are in brand-new, unused condition with all original tags and packaging intact to qualify for a full refund.

2

Start Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back or exchange.

3

Pack and Ship

Securely pack your gear in its original shipping box and attach the pre-paid UPS return label provided via our portal.

4

Receive Refund

Once our technicians inspect your return at the warehouse, we will process your refund or ship out your exchange within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing